1) Can I order a chair with my college or school seal on it
Most likely. We have thousands
of seals on file, but in some rare cases it depends on the school.
First, call us at 513-207-7756 or email us at email@example.com
to see if we have the seal on file. If we do, there's an excellent
chance we can sell you a chair or rocker immediately.
Second, we may need permission from the school to use
their licensed and registered trademark seal. The school may say
'Yes' (Cool!) or they may say that they only sell products with a
school logo through an 'Authorized Vendor' (typically the
school-owned bookstore or Alumni Asso.)
So, contact us and we'll let you know if we can
sell you a chair, if we can't, we'll try to get you a contact name
and number at the bookstore/Alumni Association.
2)Do you sell Nichols & Stone chairs?
We used to. Nichols & Stone was the
oldest furniture manufacturer in the USA. They started making chairs in
1762. Unfortunately, after 246 years of operation, they went out of
business on 6/27/08. Our 765 model is very similar to Nchols & Stone.
3) Can I get laser engraving on the black-lacquered top panel?
Now you can. Any of the model 415 chairs or 505 rockers can laser engrave the top
panel and back fill with gold or any custom color.
4) Do I have to get a seal, logo, or personalization on my chair or
Not at all. The chair is a work-of-art just by itself.
5) What form of payment do you accept?
Discover, American Express and personal or company check.
6) What is your return policy?
Since each chair is
handcrafted and custom-made to your specifications, we CANNOT ACCEPT A
RETURN. Once you buy it, it's yours.
The manufacturer does have a limited 2-year warranty against a manufacturer's defect
and damage in shipping,
but realistically the chair will last for generations and be passed down
through the family as an heirloom. I know you'll be very pleased with
7) How do I place an order?
You can place a secured order
directly with us online,
call us at 513-207-7756, or email us at firstname.lastname@example.org.
Ordering takes 3 easy steps:
1) Pick out the correct model # of the chair.
2) Decide on any personalization you may want.
3) Call us at 513-207-7756 with your Credit Card information to place your
order, or mail your check
Scott Quinn, President
7545 Foxchase Dr.
West Chester, OH 45069-8686
Your order will be processed upon receipt of payment. Hurry!
Since each piece is made by hand, delivery on chairs and rockers can take up to 4-6 weeks.
8) What if I need my chair quicker then 4-6 weeks?
We can do a rush delivery for an
additional fee (usually $50). The faster we have to make it, the more
expensive the rush fee. Call us at 513-207-7756 for exact pricing.
Another option: I can mail out a nice brochure and personalized
presentation letter explaining that the manufacturing process does take
time, but it is definitely worth the wait, etc. We will ship the chair
directly to the recipient's home, office, etc. upon completion.